Office Hours and Locations

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Lobby Hours

Offices of the Department of Human Services are open for customer service Monday through Friday, 7:30 a.m. - 4:00 p.m. — Closed on County Holidays

Drop Boxes are located near the front entrance of Department offices, and may be used to leave documents.

Suspected child abuse or neglect can be reported 7 days per week, 24-hours per day by calling (661) 631-6011 in Bakersfield or (760) 375-6049 in Ridgecrest.

Holiday Hours

CLOSED President's Day, February 19, 2024 (Monday) 
CLOSED Memorial Day, May 27, 2024 (Monday) 

Hotline Numbers

  • All of our Hotline numbers are listed on our Hotlines page.

Adoptions

Locations

 This office will be CLOSED:

December 22, 2023 through January 1, 2024 and will reopen on January 2, 2024
During this period, limited emergency services will be available at the
following Department of Human Services Location:
Department of Human Services
Bakersfield (Main Office)
100 East California Avenue
Bakersfield, CA 93307
Limited emergency services will be available which include Expedited CalFresh, Emergency Cash Assistance, Homeless Assistance and Child Protective Services. Some services may also be available by telephone or online.
For additional information, please call (661) 631-6000 or
to apply online visit www.BenefitsCal.com
For EBT-related questions or to request a replacement EBT card,
please call EBT Customer Service at 1-877-328-9677.
To apply for CalFresh call (661) 631-6062.
To apply for Medi-Cal over the phone call 1-800-300-1506.
To apply for emergency services, please go to the location listed above.
For Child Protective Services related questions, please call (661) 631-6474.
If you suspect child abuse or neglect, please call the
Child Abuse Hotline at (661) 631-6011 (Countywide) or
(760) 375-6049 (Ridgecrest). You can report child abuse
24 hours per day, 7 days per week.
For emergencies, call 911

Esta oficina estará cerrada desde el
22 de Diciembre de 2023 hasta
el 1 de Enero de 2024
y reabrirá el 2 de enero de 2024
Durante este período, habra servicios de emergencia limitados disponibles en
la siguiente ubicación del Departamento de Servicios Humanos:
Department of Human Services
Bakersfield (Main Office)
100 East California Avenue
Bakersfield, CA 93307
Se contará con servicios de emergencia limitados que incluyen estampillas para
comida de emergencia, asistencia en efectivo para emergencias, asistencia para
personas sin hogar y Servicios de ProtecciÓn Infantil. Algunos servicios pueden
estar disponibles or teléfono o en linea.
Para obtener información adicional llame al (661) 631-6000
o visite www.BenefitsCal.com para solicitar en línea.
Si tiene preguntas relacionadas con EBT o para solicitar una tarjeta EBT de
reemplazo, llame al Servicio de atención al cliente de EBT al 1-877-328-9677.
Para soliciatar CalFresh llame al (661) 631-6062.
Para solicitar Medi-Cal por teléfono llame al 1-800-300-1506.
Para solicitar los servicios de emergencia, por favor
vaya a la ubicación mencionada anteriormente.
Para preguntas sobre Servicios de ProtecciÓn Infantil,
llame al (661) 631-6474.
Si sospecha de abuso o negligencia infantil, llame a la línea
directa de Abuso Infantil al (661) 631-6011 (todo el condado)
o al(760) 375-6049 (Ridgecrest). Puede reportar abuso infantil
las 24 horad del día, los 7 días de la semana.
Para emergencias, llame al 911
AVISO

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